We will bill your account when… Your regularly scheduled payment date arrives Your free trial is over Adding a new Skill Adding a new team member Changing your billing interval Account Credits Because we issue pro-rated credits for partially used subscription items, you may have an account credit! If the […]
When you make a change to your subscription, the new fees are calculated based on: The fraction of your current subscription time was used The fraction of your new subscription will be used before your next billing date For example, if you decided to try a $10/mo skill 15 days […]
You can customize your postpone buttons to match your most common followup times on the customize settings page. These can be any acceptable time format, including skills and recurring times. For a minimal followup with no postpone options, enter (none) in the custom postpone option field.
When using FollowUpThen (especially with mobile email), auto-complete is your friend. Give your email client a head start by emailing email@example.com. We’ll respond back with any email that will let you set up dozens of our most common formats. Hit “reply all” on that email, and the formats will be […]
At long last, our new billing system is live on the new FollowUpThen! As you may have seen in our previous updates the new system is, yet upgradable and sets the stage for exciting things to come. If you already have a paid account, go to your billing page to […]
Our new billing system for FollowUpThen V3 is going into effect starting Wednesday, August 11th. To recap, here is a summary of our new pricing: Base PlanEvery paid user has the same base plan ($4/mo paid annually) Add-OnsPay for skills à la carte (ranging from $4/mo – $15/mo) PackagesPay for the […]
If you have reached your monthly SMS limit, you will not be able to schedule new sms-enabled followups during the current month. You can view your monthly SMS usage from the SMS Skill settings page. Feel free to contact us if need help or have any questions about SMS limits.
The Whitelabel Skill allows you to send followups to your recipients from your own address and without any FollowUpThen branding. The email is sent via your outbox, so your followup appears exactly as if you sent the followup yourself. It is even shown in your normal ‘sent’ mail. Daily Send […]
The new version of FollowUpThen has a plan which is more flexible than our previous team plan. We’ve added a number of new and exciting features that we hope you will enjoy. In the majority of cases, your pricing will stay the same. In some cases, it will increase or […]
FollowUpThen “Skills” (such as response detection, SMS reminders and calendar integration) are optional add-ons that can streamline your workflow and boost your productivity. Some of these skills come with your account. Others require an additional fee. Everyone manages their inbox a bit differently. This is why FollowUpThen for Teams allows […]