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Getting Started with FollowUpThen 6 Articles

  • I’m not getting my email verification.
  • How do I manage (view, edit, cancel) my followups?
  • Will FollowUpThen Work on my mobile phone?
  • I’m receiving too many emails from FollowUpThen.
  • How do I turn off notification / upcoming / confirmation emails?
  • I have an idea for a new feature.

Scheduling Followups 6 Articles

  • Can I schedule multiple followups in one email?
  • Can I send a followup to someone without sending an email now?
  • I did not receive followup(s). What’s going on?
  • How do you snooze or postpone a followup?
  • Can I customize my postpone / snooze options?
  • How do I disable connected services?

Time Formats 4 Articles

  • Do you have a format reference or cheat sheet for FollowUpThen?
  • What format would I use for….?
  • Where can I suggest a new time format?
  • Absolute vs. Relative Time Formats

General 12 Articles

  • I received an unsolicited / spam email from FollowUpThen.
  • Is my data safe with FollowUpThen?
  • How secure is my data? How do you use my data?
  • Sender Validation
  • Does FollowUpThen need to connect directly to my inbox?
  • Will FollowUpThen Work on my mobile phone?
  • Why am I am seeing errors with my followup?
  • Show all 12 articles

Accounts 8 Articles

  • I use multiple email accounts. Can I merge or link them with my FollowUpThen account?
  • Forgot password / trouble signing in
  • How do I delete my account?
  • How do I change / switch my email address?
  • How do I unlink one of my email addresses?
  • How does a company / team account add users?
  • When I upgrade, my other email address get upgraded as well?
  • Show all 8 articles

Following Up with Others 3 Articles

  • What do my followups look like for someone else?
  • Can I remove FollowUpThen branding from my followup?
  • What if my recipient doesn’t CC FollowUpThen on their reply?

Premium Account 6 Articles

  • Tasks (-t): Keep Following Up Until a Task Is Done
  • How do I cancel my free trial / subscription?
  • Can multiple users share one premium account?
  • How do I change my plan? And how do you handle the billing?
  • How do I update my billing / payment information?
  • Why is my Premium upgrade not working?

Response Detection 3 Articles

  • Does response detection work with aliases?
  • Why does my email address keep getting disconnected?
  • Will response detection work with my email system? (ex. MS Exchange)

SMS 4 Articles

  • How should I enter my phone number for SMS messages?
  • I’m not getting SMS notifications to work. Anything I can do?
  • Will SMS alerts work with my phone / mobile provider?
  • I’m adding the email address my mobile phone provider assigned to my phone, but I’m unable to access the verification link. What should I do?

Categories

  • 6Getting Started with FollowUpThen
  • 6Scheduling Followups
  • 4Time Formats
  • 12General
  • 8Accounts
  • 3Following Up with Others
  • 6Premium Account
  • 3Response Detection
  • 4SMS
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