The FollowUpThen open extensions API turns FollowUpThen into a flexible command line for your inbox. Extensions are easy to build, easy to deploy and easy to share. If you’re interested in early access let us know!
Cancellation Shortcuts
FollowUpThen provides several shortcuts to cancel unwanted followups. These shortcuts are great for quickly canceling followups from your inbox, preventing duplicate followups during a long conversation and for just keeping your inbox clutter-free. cancel@followupthen.com After you schedule a followup, forward that email or any email later in the same thread […]
My followups are getting bounced or deferred by my email provider.
Even though we have delivered millions of followups with a very high success rate, an email provider may still occasionally refuse to accept our reminders. This may happen because the content of a followup triggers rules in a spam filter, or, less commonly, if one of our servers appears on […]
Tasks (-t): Keep Following Up Until a Task Is Done
Share: Twitter | Facebook | Google+ | LinkedIn Tasks are persistent reminders. Unlike one-time followups, tasks continue to followup daily until marked as complete (or cancelled). It’s like having your own, exceedingly persistent personal assistant that makes sure you get something done. Free accounts can schedule up to 3 tasks per month. Upgrade your FollowUpThen account to […]
Detailed explanation of to, cc and bcc methods
[private role=”editor”]Admin: A screencast would be ideal to describe this[/private] The Basics Since FollowUpThen is just an email address, it can be placed in any of the to, cc or bcc email fields. Even though it can be placed inside any of these fields, it was designed to work with a few main scenarios in […]
Response Detection Troubleshooting and FAQ
Response Detection is a great way to prevent unwanted followups. To set it up, go to your Inbox connections page and connect the inbox for one of the email addresses on your account. If you are having trouble, this page has a number of tips and answers to commonly asked […]
Where can I find a receipt / invoice for my subscription?
Login to your account, and navigate to the invoices page. You can find view invoices link in the right column of your general settings page, or just click on the above link. This page lets you view and print any previous invoice. It also lets you fill in any necessary company information required for expense reports / tax purposes.
My Calendar Feed Is Empty
This is usually caused by duplicate accounts. You may have followups scheduled under one email address, and logging in under another. Fortunately, the solution is quite easy: link your accounts. This will allow you to view all followups for all linked emails under the same iCal feed.
Do you offer discounts to nonprofits / charities?
If you are a 501(c)3 organization we are happy to grant you an additional 2 months free on your first year’s subscriptions. Just upgrade, contact us to let us know and we’ll extend your trial!
Where Can I Find You On Twitter
@followupthen of course ; ) Here’s what’s going on right now in the Twitterverse about FollowUpThen: Tweets about followupthen