Our How To Use page has loads of examples, as well as an interactive date format tester at the top. Here you can experiment with different formats to see what works.
Can I customize my postpone / snooze options?
Yep. Login and scroll down to “Followup Settings”. There you will find the option to add different postpone times.
Can I schedule multiple followups in one email?
You certainly can! And there are few varieties: The simplest is to just send / forward an email to multiple FollowUpThen addresses For example, sending an email to: 1weeks@fut.io, 2weeks@fut.io, 3weeks@fut.io will schedule 3 separate followups. You can also use this to schedule private followups for yourself before automatically following up […]
How do I turn off notification / upcoming / confirmation emails?
On your settings page, you will find a section called “Notifications”. Check or uncheck the relevant checkboxes there, hit the blue “Save” button, and you’ll be all set. I already did that and I’m still getting the same notifications! Most likely you haven’t linked your accounts under one email address. […]
Do you have a format reference or cheat sheet for FollowUpThen?
Yes! We have a mini cheatsheet for quick reference and a full version detailing each of FollowUpThen’s features: Here are some things that might help: Set up autocomplete so you don’t even have to remember them. That same email (formats@fut.io) also contains a number of helpful date formats. Our How […]
What do my followups look like for someone else?
They look almost like you sent the email yourself. The person will it as coming from your name, when they hit reply, they will be reply directly you, and the followup message is plain text, making it look like a personal followup message. Here’s an example of how a followup […]
How do I manage (view, edit, cancel) my followups?
Manage followups online Your My Followups page lists your existing followups. Use the top search bar to find followups by subject or recipient. Use the left menu to filter by recurring followups, sms followups, completed followups, etc. Manage followups by email You also retrieve your upcoming followups by emailing pending@followupthen.com. The return email shows up to 200 upcoming […]
I’m not getting my email verification.
In most cases we have found the cause to be a spam filter. This could be operating on your computer or on your network (before the message even gets to your computer). Here are some ideas to get help the message get through: Check your spam folder Add ‘noreply@followupthen.com’ to […]