Pricing Guide

New users love FollowUpThen because it’s simple. Experienced users love FollowUpThen because of its powerful features. Our new pricing follows this same pattern.

  • Base Plan: Every paid user has the same base plan.
  • Add-Ons: Pay for extra functionality à la carte, or as part of package.

Even if you purchase a package, you will still see the same pattern on your billing page: Base Plan, plus add-ons. Team member accounts work the same way, too.

Plans

Skills can be added one at a time, or they can be purchased at a discount with a package.

Base Plan – $6/mo or $48/yr
All of our basic functionality (attachments, calendar integration, tasks, cancellation, recurring followups) at a reasonable price. It is simple, affordable and solves a universal need common to anyone’s inbox: Following up.

Skills (A-La-Carte) – $2-15/mo
Depending on how you use your inbox, you may find certain “Skills” (ex, response detection, sms and calendar integration) that will improve your your workflow. These special features can be added to FollowUpThen as needed.

The “Personal Assistant” Package – $15/mo or $144/yr
Optionally, choose the Personal Assistant package to add all skills currently available (and a some that we have yet to release!). Note that that not all future skills are included, but many will be coming to this package soon. This plan also increases your followup limits.

Here is annual pricing for our Base Plan and Personal Assistant plan:

Free Forever Plan
We are thankful and humbled by the gratitude and referrals our free users have given us over the years. If you don’t need any of our premium features, we would be delighted if you just told a friend about FollowUpThen. The free plan allows for 50 active followups per month – enough to transform your inbox.

14-Day Free Trial
You are free to experiment with any skill you would like, free of charge within your trial period. Cancel before then time and you will be charged nothing.

Active Followups
An active followup is any followup that we saving for you that month, short or long term. Read more

Teams
Every paid accounts comes with a Teams section. Each team member you add adds the cost of a Base Plan to your account (once they accept hte invite). Give the team member an optional budget for paid skills. Read more

Everything is Pro-Rated
Adding a new skill starts a subscription immediately, causing your account to be billed for the monthly or annual subscription cost (depending on billing interval). If you choose to remove that skill, any unused portion of that upgrade is credited back to your account. For example, if you try a skill for one day, then unsubscribes from it, 1/30th of that add-on cost will be credited back to your account. You can see these account credits under the upcoming Invoice link on your billing page. When adding new skills, account credits are used firstsaving unnecessary charges, refunds and bank fees. Read more about how company accounts are billed.

Limits
If you exceed any of the limits in our plans, please contact us to discuss upgrading.