The first thing to know is that different calendar programs update from external calendars at different rates. Google Calendar, unfortuately, is one of the worst, pulling a new feed from us every ~6 hours. Most client programs (iCal, Outlook, etc) have a setting for this. So if you are seeing a few missing events in your calendar, first make sure it has synced with our calendar feed URL.
If this doesn’t seem to be it, here are some other debugging options:
- Re-subscribe to the calendar feed. Before you copy the URL though, go to your “My Followups” page to make sure all of your followups are there.
- It’s possible that you used a calendar feed from one account and are scheduling followups under another. This is easily solved by linking your email addresses together, or by simply subscribing to the correct feed.
- If you are seeing exactly 3 events, it’s likely you are still on a free account. Upgrading your account will unlock the full calendar feed.
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