Absolute vs. Relative Time Formats

FollowUpThen accepts thousands of time formats. It’s worth knowing how FollowUpThen treats different types of time formats so you can choose the best reminder time for the situation. Relative Time Formats (Time Interval from Now) Ex: 1day, 48hours, 3days, 1year, 32hours Relative time formats add an amount of time relative […]

Update: Outbound Emails Delayed

Summary: This afternoon some reminders were delayed by up to 3 hours. This service interruption was caused by a failure in one of our vendor systems during a routine deployment. To prevent this from happening again, we are changing our deployment scripts, reducing our dependencies during deployment and improving our monitoring systems. Only reminder delivery […]